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GWGTS250ie
Site Admin
Joined: 19 May 2007
Posts: 980
Location: Swimming with Endorphins !!
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 Posted: Tue Jul 01, 2008 4:57 pm Post subject: |
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HI and welcome , hope you get sorted
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The Instigator ,
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Maverick
Inspector
Joined: 12 Feb 2008
Posts: 117
Location: Coventry
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| Posted: Tue Jul 01, 2008 5:22 pm Post subject: |
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Hello and welcome to the forum.............  |
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nicey
Inspector
Joined: 08 Dec 2007
Posts: 302
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| Posted: Tue Jul 01, 2008 9:09 pm Post subject: |
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hello and welcome 
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NORWICH BROADSMEN SC
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Slider
troop
Joined: 30 Jun 2008
Posts: 48
Location: Sunny Staffs
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| Posted: Wed Jul 02, 2008 6:47 am Post subject: |
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 latest is starter clutch? However, not totally confirmed so waiting for another phone call today, hopefully we shall have her back by the weekend
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booboo
Site Admin
Joined: 14 May 2007
Posts: 495
Location: WROXHAM -- ---THE POSH PART OF NORFOLK
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| Posted: Wed Jul 02, 2008 4:35 pm Post subject: |
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Welcome 
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Slider
troop
Joined: 30 Jun 2008
Posts: 48
Location: Sunny Staffs
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| Posted: Thu Jul 03, 2008 3:58 pm Post subject: |
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Phone call today from dealers to say actually they don't know what's wrong with the GTS 300 it's in pieces and they are going through a process of elimination, so I said "when are we going to get it back then?" their reply was well we don't know! So, now they've had the bloomin thing longer than we have, it just gets better doesn't it?
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Slider
troop
Joined: 30 Jun 2008
Posts: 48
Location: Sunny Staffs
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| Posted: Fri Jul 04, 2008 6:44 pm Post subject: |
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OK if anyones still interested, I've now got to phone Piaggio on Monday and speak to them directly about our GTS 300 as the dealers still don't know what the problem is and they are taking instructions from Piaggio who also don't really know whats going on. Our dealers are getting frustrated and have asked us to speak to the team at Piaggio to try and get the problem sorted. Personally I'm gonna go for a replacement scooter and I want it like yesterday, can only ask can't I.
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ROD THE RED
Inspector
Joined: 05 Apr 2008
Posts: 141
Location: ABERDEEN
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| Posted: Fri Jul 04, 2008 8:11 pm Post subject: |
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| Too right Slider go for a replacement. You've paid a lot of cash for the scoot and if they can't fix it pronto demand a new one. You have rights. |
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Blackpool Paul
Guvernor
Joined: 28 May 2007
Posts: 531
Location: Blackpool
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| Posted: Sat Jul 05, 2008 10:52 am Post subject: |
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This raises an issue, if you had traded your daily commuter in, and they had sold it, where would you stand? We all know the GTS 300 is in short supply, so even if they agree to replace it you could still be without transport for the forseeable future. Trouble is if youve paid cash, they are now holding all the aces arnt they? you should at least be given a temporary loaner of similar capacity, ie; if this was a superbike, its no good them offering you a 50cc moped, for blasting up and down motorways, hope it all end well, and soon.
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GTS250 its the future!!! A club wi owt a name sc. Bamberbridge. |
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Slider
troop
Joined: 30 Jun 2008
Posts: 48
Location: Sunny Staffs
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| Posted: Sat Jul 05, 2008 5:41 pm Post subject: |
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| Blackpool Paul wrote: | | This raises an issue, if you had traded your daily commuter in, and they had sold it, where would you stand? We all know the GTS 300 is in short supply, so even if they agree to replace it you could still be without transport for the forseeable future. Trouble is if youve paid cash, they are now holding all the aces arnt they? you should at least be given a temporary loaner of similar capacity, ie; if this was a superbike, its no good them offering you a 50cc moped, for blasting up and down motorways, hope it all end well, and soon. |
 Quite funny really Blackpool Paul, cos we went today and they gave us a brand new MP3, well laugh, glad I didn't have to ride it! At least we have some wheels now instead of having to use the old P200E or the car (could be very costly in either cases! in either petrol or malossi pistons).
Gotta ring them Monday, we'll see what they have to say.
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CheekyThomas
Guvernor
Joined: 18 May 2007
Posts: 1374
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| Posted: Sat Jul 05, 2008 6:47 pm Post subject: |
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| Slider wrote: | | OK if anyones still interested, I've now got to phone Piaggio on Monday and speak to them directly about our GTS 300 as the dealers still don't know what the problem is and they are taking instructions from Piaggio who also don't really know whats going on. Our dealers are getting frustrated and have asked us to speak to the team at Piaggio to try and get the problem sorted. Personally I'm gonna go for a replacement scooter and I want it like yesterday, can only ask can't I. |
And the reason YOU need to ring Piaggio is????
The dealer is the one that needs to be calling piaggio, they have the weight behind there foot stomping, you brought one bike from piaggio, they buy thousands
They need to ring and speak to the new technical department, they will give advice and if they cant help over the phone, they will collect it and fix it... |
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CheekyThomas
Guvernor
Joined: 18 May 2007
Posts: 1374
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| Posted: Sat Jul 05, 2008 6:47 pm Post subject: |
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... But welcome anyway!  |
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Innocenti
Big Cheese
Joined: 14 May 2007
Posts: 1205
Location: Surrey Village
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| Posted: Sun Jul 06, 2008 10:34 am Post subject: |
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welcome m8ty.....enjoy the MP3
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GTS OWNERS CLUB
LONDON LAMBRETTA CLUB
DARKSIDE
ITS ONLY A SCOOTER !!!!! |
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Slider
troop
Joined: 30 Jun 2008
Posts: 48
Location: Sunny Staffs
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| Posted: Sun Jul 06, 2008 4:59 pm Post subject: |
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| CheekyThomas wrote: | | Slider wrote: | | OK if anyones still interested, I've now got to phone Piaggio on Monday and speak to them directly about our GTS 300 as the dealers still don't know what the problem is and they are taking instructions from Piaggio who also don't really know whats going on. Our dealers are getting frustrated and have asked us to speak to the team at Piaggio to try and get the problem sorted. Personally I'm gonna go for a replacement scooter and I want it like yesterday, can only ask can't I. |
And the reason YOU need to ring Piaggio is????
The dealer is the one that needs to be calling piaggio, they have the weight behind there foot stomping, you brought one bike from piaggio, they buy thousands
They need to ring and speak to the new technical department, they will give advice and if they cant help over the phone, they will collect it and fix it... |
The dealers have been in contact several times with the tech guys at Piaggio but they don't seem to be making it a priority (Piaggio) and they don't know what the problem is either! I don't mind calling them if it speeds things up a bit and if there is a communication breakdown between dealer and Piaggio this will highlight it and perhaps things will be sorted. I don't care really just want the GTS back!
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jetex
Inspector
Joined: 01 Mar 2008
Posts: 485
Location: Liverpool
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| Posted: Sun Jul 06, 2008 11:31 pm Post subject: |
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| I would completely reject this machine now Slider, and ask the dealer for a replacement. You bought a faulty product off him, so it's up to him to replace it, not refer you to the manufacturer. |
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