GTS OWNERS CLUB

flipspeed · Posted: Fri Sep 21, 2007 11:24 am Post subject: service cost

the first service is overdue on my gts,so i went to my local piaggio dealer to see how much it was gonna cost me, they(AR motorcycles,in lowestoft) quoted me £120,which i thought was a bit steep,so i called Kendal and pitt in colchester ,where i bought it from!! they said £90, so just out of curiosity,i called Orwell motorcycles in Ipswich,they said if i had bought it from them the 1st service would have been free,but as i hadn't ,it would be about£65....all piaggio dealers 3 different prices,surely there should be a set price for these services, just wondered if anyone else have had the same sort of experience??
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Scootaboy · Inspector Joined: 29 Jul 2007 Posts: 225 Location: London

my second service cost £108 in london, which is about right for london (unfortunately), not sure elswhere...

GAVSKIN · Posted: Tue Sep 25, 2007 5:25 pm Post subject:

blimey thats no too good flip!! its only an oil and filter change! Confused

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russpeed · Posted: Tue Sep 25, 2007 6:13 pm Post subject:

Set price!!!!!

Would you want folks dictateing what you could charge if you had a business?????
I charge £80 but you get your moneys worth of copper grease that we don't do on PDI.

Russ.
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CheekyThomas · Guvernor Joined: 18 May 2007 Posts: 1374

Easy tigers i work at ARs Shocked

For bikes we sell its a fixed price of £35 for first service as i know its been PDI'd properly and well copper slipped etc, but when its from another dealer its 2 hours plus parts hence approx £115 as normally they tend to be right dogs and had nothing done at PDI apart from having a number plate fitted. Wink

If i dont go through it properly, and spend the time getting it to a level im happy with putting my name too, then the only person to get blamed when something happens is whoever last serviced it, not the person before who PDI'd it but did nothing...

Sorry it seems like we are trying to con ya as we honestly aint, just without knowing what was done during the PDI, the 1st service can vary so much.... i know a bike ive PDI'd is easy, but from an other dealer its all an unknown, ive had some that ive basically had to PDI all over again!

If it came from Russ or JTs when new then the boss would allow a £35 1st service as i know they do the job right at PDI as ive seen bikes from both them previously... so without having to take it all apart i know its been done... and dont need to double check everything.

Its another one of the common overlooked things theres PDIs done in 20mins and theres PDIs that take half a day... the difference is huge... how can a non-supplying dealer tell which yours has had without taking it apart and finding out??

flipspeed · Posted: Wed Sep 26, 2007 9:50 am Post subject:

only asking ! Rolling Eyes

as gav said it's only ment to be an oil and filter change!!
and i thought that the difference between the 3 piaggio dealers i got quotes from were a bit inconsistent!!

after all i'm only a customer looking for a good service at a good price,and a dealer who i can go back to when i need!
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GAVSKIN · Posted: Wed Sep 26, 2007 5:44 pm Post subject:

well ive learnt a lot from this thread...... i didnt realise there was so much involved..............i have found prices on parts vary loads from dealer to dealer some nearly double!! Mad

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CheekyThomas · Guvernor Joined: 18 May 2007 Posts: 1374

Parts prices should remain fairly constant as they are fixed by piaggio, however service costs are down to the garage and there labour rate... labour rates vary loads, from £25 per hour upto £65 a hour round lowestoft area, so 1 hours work can be many different prices....

First service is much more than just an oil change... its a full bike inspection, along with oil change, gearbox oil change, brake inspection, steering adjustment etc etc... book time is listed as 60mins.

Its really best to get services done from the supplying dealer, as they know what theyve done... and if theyve missed anything its only themselves theyve made trouble for....

... why havent you taken it to the supplying dealer?? Whats happened thats lost your customer loyalty?? Or is it just too far now for servicing??

yorkie · Sargeant Joined: 22 Jun 2007 Posts: 52

christ. i thought £23.00 was a lot . for a first service Confused

smirnoff · Posted: Thu Sep 27, 2007 6:19 pm Post subject:

CheekyThomas · Guvernor Joined: 18 May 2007 Posts: 1374

Our £35 for bikes we sell is fairly decent in my opinion, you certainly get a lot more for it than dealers in our surrounding area...

flipspeed · Posted: Sun Sep 30, 2007 7:54 am Post subject:

[... why havent you taken it to the supplying dealer?? Whats happened thats
lost your customer loyalty?? Or is it just too far now for servicing??[/quote]

i was just looking around to see what my options were as there are 2 piaggio dealers closer to where i live(compared to the shop that supplied mine).

but after starting this thread i think i will take it back to the supplying dealer,they aren't the cheapest,but they should know what they done pre delivery,.....i didn't realise there was so much involved!! but that why sites like this are so good!!
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fishface · troop Joined: 28 Sep 2007 Posts: 42 Location: Belfast.

about 65 quid from piaggio in belfast .
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yorkie · Sargeant Joined: 22 Jun 2007 Posts: 52

.we dont like partin with owt you know Very Happy

Scooterist007 · Posted: Mon Oct 08, 2007 6:25 pm Post subject:

well phil like thomas said, I paid £35 for my first service from a&r's. Its a bit unfair that kendel wont give you a reduced fee like a&r's and orwells, after all they did take three and half grand off u!
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