GTS OWNERS CLUB

igarratt · Posted: Tue Jan 01, 2008 12:50 pm Post subject: warranty question

I have just got my gts 2nd hand with only a hundred or so miles on it and i would like to know how i stand with the warranty ?. ie: can i take it to any piaggio dealer..when would it have a 1st service.. do i get it free and i pay for parts ??. it's just i know nothing about warrantys and how they work,can someone advise please..

GAVSKIN · Posted: Tue Jan 01, 2008 1:35 pm Post subject:

the remainig warrenty is transferable they can do it at the first service stage......i think any good piaggio dealer will take it on!! Wink

the first service is normally 500 miles -ish,i expect you will have to pay parts and lab Question

its best just to ring and ask around Wink

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NORWICH BROADSMEN S.C

igarratt · Posted: Tue Jan 01, 2008 1:57 pm Post subject:

Cheers Gavskin.. so do i have to get the warranty put in my name ? and what happens if i don't get it serviced as i am quite a confident mechanic and i could quite easily service it myself. ie: if it wasn't serviced by a piaggio dealer and i had a problem with the scoot could i take it to a piaggio dealer and expect them to fix it Question

GAVSKIN · Posted: Tue Jan 01, 2008 4:48 pm Post subject:

yes the warrenty has to be transferd into your name,i think it will be void if you dont keep up the service record tho! Wink

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NORWICH BROADSMEN S.C

CheekyThomas · Guvernor Joined: 18 May 2007 Posts: 1374

1st Service should be done at 625miles (1000km) or within 4 months from new, whichever is reached first.

Any Piaggio dealer can do the warranty work, but only if the services are carried out to the service schedule and by a recognised dealership.

igarratt · Posted: Wed Jan 02, 2008 12:12 am Post subject:

Cheers guys.. so in your honest opinion is it worth me getting it serviced by piaggio as i know i could quite easily do the servicing myself as i am fairly confident mechanic and i wouldn't be too concerned about stripping an engine down...but more of my worry would be the fact if i had niggly electronic problems and i persume by not having the proper diagnostic equipment it could be an issue, basically is it worth keeping up the servicing as i also want to change the variator/shocks and generally do some mods to it... Question

I have only owned it for a few weeks and don't know too much about gts reliability and are there things that could give me problems even though i did the servicing myself.. Question

Any advice would be greatly appreciated..

CheekyThomas · Guvernor Joined: 18 May 2007 Posts: 1374

Well the warranty issue and self servicing is a choice only you can make.

The worst that could happen is IF you got a problem and needed a dealer to look at it they would charge you...

They are a good reliable engine and dont have any specific issues so nothing much to say... make sure its had the exhaust recall done, And if possible get the ECU software update done.

mapgp175 · troop Joined: 09 Nov 2007 Posts: 34

sorry to jump in on the thread but i've got a relevent question.
with new cars now you can take them to independant dealers as long as they use gen parts. my local Dealer is a ktm guy gave me great service with the sale but a long way away and i'd like to support a local guy sp4u. will this affect warranty???? i know there are other good dealers on this site but your all to far.(nothin personal). hi laur
tony

CheekyThomas · Guvernor Joined: 18 May 2007 Posts: 1374

As long as its a recognised garage, they use genuine parts and do the service to the factory specifications then the warranty must remain valid.

Its no longer possible for dealers to say they must be serviced by the same manufacture, it was abolished in the EU change over.

Problem on the GTS models is... will this guy have the ECU machine to do the ECU checks as part of the service?? Chances are not... so if something did go wrong and it ended up going into a proper dealer, if they wanted to be a pain they could refuse the warranty as its not been serviced correctly as never had the ECU work done...

..not saying it would happen, but ive heard it in the past.

igarratt · Posted: Thu Jan 03, 2008 12:41 am Post subject:

igarratt · Posted: Thu Jan 03, 2008 11:08 pm Post subject:

I am quite willing to get the servicing by proper dealer but i am the 2nd owner and the bike was from a dealer in london of which i am 90-100 miles from which isn't really viable for me.. could any one recommend a good dealer near to me as i am in Andover, North hampshire..I know of some dealers a fair way away but the issue is are they any good. Question

CheekyThomas · Guvernor Joined: 18 May 2007 Posts: 1374

Yes it might need the update done on the ECU, just because it was sold in Nov07 doesnt mean it was made then, it could have 06 software still...

Just think it was made, then shipped, then sat in a warehouse for how long?? Then sent to a dealer to sit in the shop.... then brought. Couldve all happened in 2 months, might have taken 10....

All depends how good the people selling it were really, did they do it before it went out?? Only way to really tell is ask them or plug it into the ECU box and find out.

As the updates only arrived beginning of Nov and the fact most dealers are clueless to them anyway, im taking a wild stab in the dark and thinking its not been done Wink

1st service @ 1000KM (625miles)

Labour Time 60mins

Safety locks - check
Throttle lever - adjustment
Engine oil - change
Electrical system and battery - check
Coolant level - check
Brake fluid level - check
Engine oil Filter- replacement
Brake pads - check condition and wear
Tyre pressure and wear - check
Vehicle and brake test - road test
Hub oil - change
Steering - Check
Fasteners (all) - Check

igarratt · Posted: Fri Jan 04, 2008 5:38 pm Post subject:

Cheers Cheeky... I don't suppose you could recommend or know of a decent dealer in the Hampshire or Berkshire area . Question

igarratt · Posted: Fri Jan 04, 2008 5:42 pm Post subject:

sorry cheeky i meant to ask is there any tell tale signs in the running that would indicate that a remap is required Question

CheekyThomas · Guvernor Joined: 18 May 2007 Posts: 1374

It could develop a erratic idle, the revs could stay high after shutting off the throttle and some have been known to stall at speed.

They dont do it all the time... just happens randomly.